One ExcaliburBook a review
Feedback intelligence & mobile QA

Turn scattered user feedback into a clear plan for a better app.

We collect, categorize, and synthesize reviews, app-store feedback, and support tickets into structured, actionable improvement plans — then verify the fixes with hands-on testing on iOS and Android.

Book a reviewSee how it works
10
Fintech & crypto apps served
70%
Feedback synthesis & planning
30%
Hands-on functional QA
iOS + Android
Platforms covered

01 — 70% of the work

User feedback processing & action planning

We turn the noise of everyday user feedback into a prioritized, trackable roadmap — and keep records so you can watch trends move over time.

  • Collect & categorize

    Reviews, app-store feedback, and support tickets gathered into one place and sorted by theme.

  • Spot the patterns

    Identify recurring functional bugs, onboarding friction, and UI/UX pain points before they hurt retention.

  • Plan the fixes

    Structured, actionable improvement plans app owners can hand straight to their product and eng teams.

02 — 30% of the work

Hands-on app testing & QA

We put ourselves in your users' shoes, walking the critical journeys on real devices and confirming every fix before it reaches production.

  • Functional testing

    Hands-on testing across iOS and Android, covering onboarding and core feature usage.

  • Document anomalies

    Bugs and layout issues captured with clear, reproducible step-by-step notes.

  • Verify the fixes

    Confirm bug fixes alongside your tech team before each app update ships.

Trusted by

Fintech and crypto teams rely on our feedback and QA work.

From wallets and payment apps to exchanges, we help high-stakes mobile products stay reliable and easy to use.

  • YouTrip
  • LiquidPay
  • DBS
  • DBS PayLah!
  • DTCPay
  • OKX
  • Crypto.com
  • Starryblu
  • Singtel Dash
  • ZenGo

Client names and marks are the property of their respective owners and are shown to indicate work performed.

Ready to hear what your users are really telling you?

Send us your app and feedback sources. We'll come back with a prioritized improvement plan and a QA pass on your most critical journeys.

Book a reviewsupport@one-excalibur.online
138 Robinson Road, Singaporesupport@one-excalibur.online